Privacy Policy

Last Updated: January 30, 2025

Plarda Labs Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including RunPitch and other products operated by Plarda Labs.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Professional details, skills, and work experience you provide for proposal generation
  • Payment Information: Billing details processed securely through our payment provider (Flutterwave)
  • Usage Data: Information about how you interact with our services, including features used and actions taken
  • Device Information: Browser type, IP address, device type, and operating system

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Generate personalized proposals using AI technology
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse

3. Third-Party Services

We use the following third-party services to operate our platform:

  • Flutterwave: For payment processing. Your payment information is handled according to their privacy policy.
  • Google: For authentication services (Google Sign-In)
  • OpenAI/Anthropic: For AI-powered proposal generation. We send relevant profile and job information to generate proposals. No personal payment data is shared with AI providers.
  • Analytics Services: To understand how users interact with our services

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and authentication requirements

Your data is stored on secure servers. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to certain exceptions
  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data

To exercise these rights, please contact us at hello@plardalabs.com.

6. Cookies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: